Power to the IDC is provided by redundant, conditioned power at 200 watts per square foot. The facility receives 13.8 kilovolt power feeds from separate transformers and poles. Immediate backup power is supplied by fully redundant APC UPS Systems. Further power backup is provided by multi-megawatt diesel generators that automatically provide power coverage within 8 seconds of a power failure.

To ensure the sensitive infrastructure and equipment within the facility maintains a stable temperature, the IDC is N+1 configured with multi redundant, 20 Ton Liebert HVAC systems.

In addition to maintaining a consistent temperature, the IDC is also equipped with state-of-the-art fire suppression systems. The primary system is an FM-200 inert gas structure and is backed up with a dry-pipe/dry-charged system designed to isolate the event and leave unaffected systems untouched. 

BGP-4 and OSPF based network infrastructure affords direct connections to more than 576 optical fibers that terminate within the IDC. The IDC owns and maintains gigabit network transit to multiple Tier-1 network providers, provides direct fiber-to-cabinet Ethernet connectivity and is also the location for many other network providers MegaPOP's. 

The IDC can support bandwidth needs from 1 mbps to OC-x. Connectivity is provided by multiple carriers enabling maximum bandwidth with 0-mile local loops and fewer hops to the internet. Connectivity partners include:  NEESCom, Conversant, Yipes and C2C Fiber.

The fully redundant network is built on Cisco Switches, multiple Cisco Edge Routers and Extreme Network Core Routers and Switches for maximum uptime and failover protection at every point in the facility.  Extreme Networks BlackDiamond core switches offer full redundancy plus a 168 gigabit per second non-blocking backplane to ensure fast throughput of IP addresses. This ensure an N+1 fault-tolerance and high availability throughout the network. 

Edge Switches BlackDiamond 6808's - Dual Homed to DC5-Branch 1/DC5-Branch 2 ESRP providing Edge Switch redundancy and default gateway redundancy for servers.

All of our servers are housed in environmentally controlled, locked and secure cabinets. All the server hardware we offer is from the IBM x-Series family of servers. These are high-quality servers designed to provide maximum uptime, performance and scalability. All our servers are configured with Intel Pentium 4 or Xeon Processors, PC2100 ECC DDR SDRAM and Hardware RAID for maximum data protection.

All our shared servers are run on the RedHat Operating System and include the Appies Website Manager Software. For details about available dedicated servers, you can visit appieshost.com.

The nerve center of the IDC is the Network Operations Center [NOC]. The NOC staff employs a diverse set of network, server, application and monitoring tools. The NOC team is staffed 24x7 and is tasked with all aspects of customer support including:  

• 24x7 network and facilities monitoring
• Change management
• Security monitoring and protocols
• Customer access and entry
• Outage scheduling
• Remote hand and eyes support
• And much more. 

The IDC is N+1 secure with electronic key cards, multi-stage entrances, man traps and 24x7 video surveillance. The closed-circuit surveillance system constantly monitors the IDC and video tapes are archived and reviewed on a regular basis to ensure procedural consistency.

Access to the IDC is limited to authorized staff and customers only. This access list is regularly reviewed to ensure that it contains only authorized personnel. Visitors cannot gain access to the IDC without showing proper identification that must match the documentation that is kept in our secure files.